Privacy Policy

At Terrace Green Hotel & Spa, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website.

What Information We Collect

When you browse our site, make a booking, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and payment details. This helps us provide you with the best possible service and experience.

When We Collect Information

We collect information when you:

Subscribe to our newsletter

Make a reservation or purchase

Fill out a form or submit an inquiry

Engage with our site’s features or communications

How We Use Your Information

Your information allows us to:

Personalize your experience and offer content relevant to your interests

Improve our website and services

Respond to inquiries and provide customer support

Process payments securely

Send booking confirmations, updates, or occasional news about our services

How We Protect Your Information

We take data security seriously. Our website is regularly scanned for vulnerabilities and protected by secure networks. Only authorized personnel can access your information, and all sensitive data is encrypted using Secure Socket Layer (SSL) technology.

All financial transactions are processed through trusted third-party gateways — we do not store your payment information on our servers.

Third-Party Disclosure

We do not sell, trade, or share your personal information with outside parties.

Third-Party Links

Our website does not include or promote third-party products or services.

Opting Out

You can manage how Google advertises to you via the Google Ad Settings page. You can also opt out using the Network Advertising Initiative Opt-Out page or by installing the Google Analytics Opt-Out Browser Add-on.

Do Not Track

We respect Do Not Track (DNT) signals. When DNT is enabled in your browser, we do not track, plant cookies, or use targeted advertising.

Third-Party Behavioral Tracking

We do not permit third-party behavioral tracking on our site.

Policy Updates

Any updates to this Privacy Policy will be posted on this page.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at: info@terracegreenhotel.com